Terms of Service

1. Service Description

Prax is a home maintenance management platform that helps homeowners track maintenance tasks, manage appliances and devices, receive maintenance reminders, and access educational content about home care. The service includes task scheduling, appliance tracking, inspection report parsing, and an appliance knowledge base.

2. User Accounts

You must create an account to use Prax's personalized features. You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating your account. You may invite household members to share access to your home data. You are responsible for the actions of anyone you grant access to your account.

3. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to access other users' data or accounts
• Upload malicious content or attempt to compromise the service
• Scrape, copy, or redistribute Prax's appliance knowledge base content for commercial purposes
• Use automated tools to access the service beyond normal usage patterns

4. Content and Data

You retain ownership of the data you provide to Prax (home details, task records, uploaded documents). You grant Prax a license to use this data to provide and improve the service. Prax's knowledge base content (appliance guides, error codes, maintenance articles) is proprietary and may not be reproduced without permission.

5. Disclaimer of Warranties

Prax is provided "as is" without warranties of any kind. Maintenance recommendations, troubleshooting guides, and error code information are for informational purposes only. Prax is not a substitute for professional home inspection, repair, or maintenance services. Always consult a qualified professional for safety-critical issues (gas leaks, electrical problems, structural concerns). Prax is not responsible for any damage resulting from following maintenance suggestions provided through the service.

6. Limitation of Liability

To the maximum extent permitted by law, Prax and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service in the twelve months preceding the claim.

7. Account Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these terms. Upon termination, your data will be deleted in accordance with our Privacy Policy.

8. Changes to Terms

We may update these terms from time to time. Significant changes will be communicated via email or in-app notification. Continued use of Prax after changes constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, contact us at support@praxhome.com.